Product Description

Innkeeper is simple but powerfull reservation software for hotels, guesthouses & B&Bs.

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Key Features - System Configuration

  • Add, view and edit unlimited room types, rooms, venues, pricing seasons and room rates.
  • Add, view and edit system user access accounts.
  • Charge by per room or by per person.
  • Specify the booking ref format to be used on all room bookings.
  • Charge tax on either rooms or services or both.
  • Add bank holiday dates to the system. These dates are highlighted in red on the booking calendar.

Key Features - Room Booking

  • Display available rooms.
  • Add, view and edit customer details.
  • Add, view and edit bookings.
  • Graphical view of bookings and booking status for this week, next week and so on into the future.
  • Booking information - Showing current booking status as well as arrive/leave dates and total rent due.
  • Booking status - Set up to 9 different booking status's, each with a different colour.
  • Stay types - Record the customers type of stay i.e. holiday, weekend saver, promotion. This helps with your marketing effort.
  • View, print or email invoices as well as the ability to transfer them to Microsoft Word, Open Office and Microsoft Outlook.
  • Email support using POP3 addresses and SMTP addresses allowing emails to be sent without going through a local email program like Outlook.
  • Change the state of hotel rooms, i.e. vacant, dirty, un-available.
  • Check-in and check-out customers.
  • Search for customers who have previously stayed in the hotel.
  • Display room availability online and allow customers to create bookings (Internet Booking Service Add-on).

Key Features - Reports

  • Print various hotel reports including, payments, room status, customer loyalty, guest arrivals, accounting reports.
  • Import / Export of customer details and reports into CSV format. Opens in Microsoft Excel.
  • Ability to send booking information, maintenance schedule and venue bookings to Microsoft Excel.

Key Features - Promotion

  • Innkeeper promotes you directly on


Prices for Innkeeper start at £100+VAT. Please contact us for a quote.